What are the check-in and check-out times at Hard Rock Hotel Cancun?
Check-in is at 15:00 and check-out is by 12:00.
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HARD ROCK HOTEL CANCUN, Cancun
471US$
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Key details
About the Hotel
Boulevard Kukulcan Km 14.5 Hotel Zone,
Cancun,
Mexico,
Quintana Roo
- Close to the beach
Perfect
8.1
7.5
4.4
4.6
Loved by guests
"We had an amazing lagoon view room that captured the Cancun sunset amazingly, we had an amazing bubble bath and great room service and spectacular attention."
"The best parts about Hard Rock Cancun are the beach, sugar sand, no seaweed and most gorgeous turquoise blue water you will ever see."
"We love the friendliness of the staffs, the services, the stay, the beachfront and the pool and also the foods."
Hard Rock Hotel Cancun, a five-star oceanfront wellness hotel, features a guitar-shaped lobby and the
Luxury Accommodations
Suites and guest rooms at Hard Rock Hotel Cancun include
Diverse Dining Choices
The resort offers six on-site restaurants, including
Wellness & Recreation
Hard Rock Hotel Cancun features a spa with massages, facials, and body treatments, along with a fitness center and outdoor
Convenient Location
The resort is 7.8 mi from Cancun Airport, accessible via taxi or rental car. Nearby landmarks include
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Choose your room or suite type
Various room choices: deluxe, family, and spa suites with breakfast and flexible bookings
Deluxe Double Room
2 persons
40 m²
2 Double beds
Shower
Bathtub
room details
Deluxe King Room
2 persons
40 m²
1 King-size bed
Shower
Bathtub
room details
Deluxe King Ocean View Classic
2 persons
40 m²
1 King-size bed
Ocean view
Shower
Bathtub
room details
Rock Royalty Ocean View King
2 persons
40 m²
1 King-size bed
Ocean view
Shower
Bathtub
room details
Show all roomsLess
Room Prices & Availability Checker
See prices and availability for your travel dates!
Wellness Features & Amenities
The hotel combines comfort and wellness for a complete experience
General
- Non-smoking rooms
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Lift
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Tennis court
- Golf course
- Billiard tables
- Table tennis
- Yoga class
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
Business
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Infinity pool
- Beach access
- Beach umbrellas
- Sun loungers
- Karaoke
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Facial
- Treatment room
- Beauty treatment
- Body wraps
- Back massage
- Full body massage
- Pool with view
- Shallow end
- Make up services
Room features
- Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
Hard Rock Hotel Cancun invites guests to explore a tapestry of vibrant flavors across its diverse onsite dining options. From savory Asian dishes to traditional Mexican fare, each restaurant offers a unique ambiance and culinary experience, perfect for family gatherings or intimate dinners.
Zen
Asian fine dining
Ambiance
Sophisticated and elegant, an inviting setting ideal for families.
Key Offerings
Expertly crafted dishes showcasing the essence of Asian cuisine, an excellent choice for both breakfast and dinner.
Reservation
Recommended
Breakfast and Dinner; open hours vary.
Ciao
Italian dining
Ambiance
Warm and family-friendly, featuring a cozy atmosphere perfect for all occasions.
Key Offerings
Enjoy a mix of classic Italian dishes, whether it's a hearty breakfast or an afternoon lunch.
Reservation
Recommended
Breakfast, Lunch, and Dinner; open hours vary.
Frida
Traditional Mexican
Ambiance
Vibrant and inviting, celebrating Mexican heritage with colorful decor and a homely feel.
Key Offerings
Savor traditional Mexican dishes for breakfast, lunch, or dinner, with an emphasis on authentic flavors.
Reservation
Recommended
Breakfast, Lunch, and Dinner; open hours vary.
Pizzeto
Pizza dining
Ambiance
Casual and family-centric, perfect for a laid-back meal.
Key Offerings
Delight in a variety of freshly made pizzas, ideal for lunch or dinner with loved ones.
Reservation
Not needed
Lunch and Dinner; open hours vary.
Toro
Steakhouse
Ambiance
Family-friendly, offering a classically elegant dining experience.
Key Offerings
Indulge in expertly grilled steaks for dinner, complemented by a selection of fine wines.
Reservation
Recommended
Dinner only; open hours vary.
Location
Boulevard Kukulcan Km 14.5 Hotel Zone,
Cancun,
Mexico,
Quintana Roo
Map view
Boulevard Kukulcan Km 14.5 Hotel Zone,
Cancun,
Mexico,
Quintana Roo
City landmarks
Museum
Mayan Museum of Cancun
2.0
km
Landmark
Avenida Kukulkan
1.7
km
Landmark
Backstage Theatre
1.2
km
Mall
Luxury Avenue
1.5
km
Beach
Playa Marlin
2.0
km
Aquarium
Interactive Aquarium
2.3
km
Mall
Kukulcan Mall
1.6
km
Beach
Playa Delfines
3.4
km
Landmark
Dolphinaris Cancun
910 m
Mall
Kukulcan Plaza
1.5
km
Landmark
Museo Sensorial del Tequila
1.5
km
Museum
Museo Subacuatico de Arte
1.9
km
Landmark
Aquaworld
730 m
Night club
H Roof
910 m
Shopping Area
Luxury Avenue Cancun
1.5
km
Landmark
Extreme Games Cancun
1.0
km
Museum
Cancun Wax Museum
2.4
km
Landmark
San Miguelito
2.1
km
Event hall
Oasis Arena
1.3
km
Landmark
El Rey Archaeological Zone
3.4
km
Landmark
Luxury Avenue Shopping Mall
1.3
km
Landmark
Playa Ballenas
1.4
km
Landmark
Underwater Museum NO MUSEO
1.7
km
Landmark
Marlin Beach
1.7
km
Landmark
Yamil Lu'um Archeological Site
2.6
km
Landmark
Scorpion's Temple ruins
2.6
km
Museum
MUSA Underwater Museum
1.8
km
Nearby
Cancun Golf Club at Pok Ta Pok
230 m
Beach
Playa - Beach
350 m
Restaurants
Vicente Asador De Brasa
800 m
Blvd Kukulcan Km 12
Gustino Italian Grill
380 m
Blvd. Kukulcan Km 14. 5 Lote 40-A Zona Hotelera
Nebbiolo Ristorante
370 m
Blvd. Kukulcan Km. 14.5 Lote 38
The Blue Water Grill
350 m
Blvd. Kukulcan Km. 14.5 Zona Hotelera
Olio
360 m
Boulevard Kukulcan Km 14.5 Mza.13 Retorno del Rey Lote 38 38B Secrets The Vine Cancun Resort & Spa
Porfirio's Cancun
930 m
Boulevard Kukulcan 14. 2 No. 1 Zona Hotelera
Harry's
910 m
Blvd. Kukulcan Km. 14.2 No. 1 Zona Hotelera
Hard Rock Hotel
210 m
Boulevard Kukulcan Km 14.5
Ciao
210 m
At the Hard Rock Hotel
Sedona Grill
400 m
Blvd. Kukulcan Km 14. 5 Boulevard Kukulcan Km 14.5
Secrets The Vine Cancun
350 m
Boulevard Kukulcan Km 14.5 Lote 38
Sacbe Beach Shack
390 m
Mz. 53
Explore Cancun
Explore Cancun's Hotspots
Mayan Museum of Cancun
25 minutes walking
Ancient Mayan history presented through artifacts and stunning architecture. Free admission days available.
Interactive Aquarium
25 minutes walking
Hands-on marine exhibits and opportunities to snorkel with tropical fish. Great for families!
The Blue Water Grill
5 minutes walking
Oceanfront dining specializing in fresh seafood. Catch of the day and local favorites are must-tries.
Gustino Italian Grill
5 minutes walking
Cozy Italian fare with homemade pasta and wood-fired pizzas. Reservations recommended for dinner.
H Roof
11 minutes walking
Rooftop bar with stunning sunset views. Live DJ and vibrant atmosphere perfect for nightlife.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
All visitors are offered a buffet breakfast for a fee.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Year renovated:
2012
Number of floors:
12
Number of rooms:
502
Former name
Cancun Palace
FAQs
About Hard Rock Hotel Cancun
How far is Hard Rock Hotel Cancun from Cancún International Airport?
The hotel is 16 km from Cancún International Airport, which is approximately a 21-minute drive.
What amenities are included in the rooms at Hard Rock Hotel Cancun?
Rooms feature air conditioning, a flat-screen TV, a minibar, and complimentary Wi-Fi.
What recreational activities are offered at Hard Rock Hotel Cancun?
Guests can enjoy activities such as billiards, table tennis, tennis, and access to a kids' club.
What features does Hard Rock Hotel Cancun's spa include?
The spa offers a wide range of services including massages, facials, and beauty treatments.
What is the parking situation at Hard Rock Hotel Cancun?
Private parking is available on-site for free and does not require a reservation.
What are some nearby attractions to Hard Rock Hotel Cancun?
Nearby attractions include Kukulcan Plaza (2 km), Playa Delfines (2 km), and La Isla Shopping Mall (4 km).
How far is Hard Rock Hotel Cancun from the center of Cancun?
The hotel is approximately 16 km away from the center of Cancun.
What family-friendly amenities are available at Hard Rock Hotel Cancun?
The hotel offers a children's pool, a game room, a kids' club, and babysitting services.
Are there any bars at Hard Rock Hotel Cancun?
Yes, the hotel features a pool bar and a lounge bar for guests to enjoy drinks.
Is Wi-Fi available at Hard Rock Hotel Cancun?
Complimentary Wi-Fi is available throughout the property.
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