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From471US$ /night
Check-in
07Dec2025Select date
Check-out
08Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun, Mexico
-
Close to the beach
Perfect
8.1
7.5
/10
4.4
4.6
/5

Hard Rock Hotel Cancun, a five-star oceanfront wellness hotel, features a guitar-shaped lobby and the Rock n' Roll Ballroom, Cancun's largest venue at 1150.0 m². Located in Zona Hotelera, the resort offers The Sound of Your Stay(R) program, an exclusive audio experience curated by music experts.

Luxury Accommodations

Suites and guest rooms at Hard Rock Hotel Cancun include hydro spa tubs, premium satellite channels, custom bedding with fine linens, and fully stocked minibars. Rooms feature private balconies with lake or ocean views, flat-screen LCD TVs, and plush bathrobes.

Diverse Dining Choices

The resort offers six on-site restaurants, including Zen for expertly prepared Asian cuisine, and a Rock Shop(R) for signature merchandise. Nearby dining options include Ciao and Gustino Italian Grill, both within 0.5 km.

Wellness & Recreation

Hard Rock Hotel Cancun features a spa with massages, facials, and body treatments, along with a fitness center and outdoor lagoon-style pool. Guests can enjoy water sports, hydro spa tubs, and a kid-friendly wading pool.

Convenient Location

The resort is 7.8 mi from Cancun Airport, accessible via taxi or rental car. Nearby landmarks include Playa Delfines (2.1 mi) and Museo Maya de Cancun (1.3 mi).

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Choose your room or suite type

Various room choices: deluxe, family, and spa suites with breakfast and flexible bookings
Deluxe Double Room
2 persons
40 m² 
2 Double beds
Shower
Bathtub
Deluxe King Room
2 persons
40 m² 
1 King-size bed
Shower
Bathtub
Deluxe King Ocean View Classic
2 persons
40 m² 
1 King-size bed
Ocean view
Shower
Bathtub
Rock Royalty Ocean View King
2 persons
40 m² 
1 King-size bed
Ocean view
Shower
Bathtub
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Room Prices & Availability Checker

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Wellness Features & Amenities

The hotel combines comfort and wellness for a complete experience

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Lift
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Back massage
  • Full body massage
  • Pool with view
  • Shallow end
  • Make up services

Room features

  • Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

Hard Rock Hotel Cancun invites guests to explore a tapestry of vibrant flavors across its diverse onsite dining options. From savory Asian dishes to traditional Mexican fare, each restaurant offers a unique ambiance and culinary experience, perfect for family gatherings or intimate dinners.
Hard Rock Hotel Cancun Restaurant photo The photo captures a vibrant and energetic scene on a stage at a Hard Rock Hotel event. The stage is elevated and brightly lit, with a backdrop featuring large, illuminated "Hard Rock Hotel" signs. 

A group of eight people are positioned on the stag
Hard Rock Hotel Cancun Restaurant photo The photo shows a spacious and well-lit restaurant dining area. The floor is made of polished dark brown tiles that reflect the light. The walls are a mix of light beige and darker brown panels, creating a warm and inviting atmosphere. 

There are se

Zen

Asian fine dining
Ambiance
Sophisticated and elegant, an inviting setting ideal for families.
Key Offerings
Expertly crafted dishes showcasing the essence of Asian cuisine, an excellent choice for both breakfast and dinner.
Reservation
Recommended
Breakfast and Dinner; open hours vary.

Ciao

Italian dining
Ambiance
Warm and family-friendly, featuring a cozy atmosphere perfect for all occasions.
Key Offerings
Enjoy a mix of classic Italian dishes, whether it's a hearty breakfast or an afternoon lunch.
Reservation
Recommended
Breakfast, Lunch, and Dinner; open hours vary.

Frida

Traditional Mexican
Ambiance
Vibrant and inviting, celebrating Mexican heritage with colorful decor and a homely feel.
Key Offerings
Savor traditional Mexican dishes for breakfast, lunch, or dinner, with an emphasis on authentic flavors.
Reservation
Recommended
Breakfast, Lunch, and Dinner; open hours vary.

Pizzeto

Pizza dining
Ambiance
Casual and family-centric, perfect for a laid-back meal.
Key Offerings
Delight in a variety of freshly made pizzas, ideal for lunch or dinner with loved ones.
Reservation
Not needed
Lunch and Dinner; open hours vary.

Toro

Steakhouse
Ambiance
Family-friendly, offering a classically elegant dining experience.
Key Offerings
Indulge in expertly grilled steaks for dinner, complemented by a selection of fine wines.
Reservation
Recommended
Dinner only; open hours vary.

Location

Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun, Mexico
Map view
Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun, Mexico
Nearby
Cancun Golf Club at Pok Ta Pok
230 m
Beach
Playa - Beach
350 m
Restaurants
Vicente Asador De Brasa
800 m
Blvd Kukulcan Km 12
Gustino Italian Grill
380 m
Blvd. Kukulcan Km 14. 5 Lote 40-A Zona Hotelera
Nebbiolo Ristorante
370 m
Blvd. Kukulcan Km. 14.5 Lote 38
The Blue Water Grill
350 m
Blvd. Kukulcan Km. 14.5 Zona Hotelera
Olio
360 m
Boulevard Kukulcan Km 14.5 Mza.13 Retorno del Rey Lote 38 38B Secrets The Vine Cancun Resort & Spa
Porfirio's Cancun
930 m
Boulevard Kukulcan 14. 2 No. 1 Zona Hotelera
Harry's
910 m
Blvd. Kukulcan Km. 14.2 No. 1 Zona Hotelera
Hard Rock Hotel
210 m
Boulevard Kukulcan Km 14.5
Ciao
210 m
At the Hard Rock Hotel
Sedona Grill
400 m
Blvd. Kukulcan Km 14. 5 Boulevard Kukulcan Km 14.5
Secrets The Vine Cancun
350 m
Boulevard Kukulcan Km 14.5 Lote 38
Sacbe Beach Shack
390 m
Mz. 53
Explore Cancun
Explore Cancun's Hotspots
Top Attractions
Activities
Dining
Entertainment
Mayan Museum of Cancun
Mayan Museum of Cancun
25 minutes walking
Ancient Mayan history presented through artifacts and stunning architecture. Free admission days available.
Backstage Theatre
15 minutes walking
Local performances showcasing dance, theater, and music. A great spot for culture enthusiasts.
Kukulcan Mall
19 minutes walking
A vibrant shopping center featuring designer brands and local shops, along with great dining options.
Interactive Aquarium
Interactive Aquarium
25 minutes walking
Hands-on marine exhibits and opportunities to snorkel with tropical fish. Great for families!
Water Sports at Aquaworld
10 minutes walking
Thrill-seekers can enjoy jet skiing and parasailing. Rentals available on-site.
Golf at Cancun Golf Club
3 minutes walking
Relaxing rounds of golf on a beautiful course surrounded by tropical scenery. Club rentals available.
The Blue Water Grill
The Blue Water Grill
5 minutes walking
Oceanfront dining specializing in fresh seafood. Catch of the day and local favorites are must-tries.
Gustino Italian Grill
Gustino Italian Grill
5 minutes walking
Cozy Italian fare with homemade pasta and wood-fired pizzas. Reservations recommended for dinner.
H Roof
H Roof
11 minutes walking
Rooftop bar with stunning sunset views. Live DJ and vibrant atmosphere perfect for nightlife.
Oasis Arena
15 minutes walking
Concerts and events featuring live music in a lively setting. A great option for all ages.
Getting around
City Centre
Cancun17 min  ·  11.0 km
Airports
Cancun (CUN)27 min  ·  17.8 km
Isla Mujeres (ISJ)48 min  ·  31.8 km
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
All visitors are offered a buffet breakfast for a fee. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are allowed on request.
Year renovated:
2012
Number of floors:
12
Number of rooms:
502
Former name
Cancun Palace
FAQs
About Hard Rock Hotel Cancun
What are the check-in and check-out times at Hard Rock Hotel Cancun?
Check-in is at 15:00 and check-out is by 12:00.
How far is Hard Rock Hotel Cancun from Cancún International Airport?
The hotel is 16 km from Cancún International Airport, which is approximately a 21-minute drive.
What amenities are included in the rooms at Hard Rock Hotel Cancun?
Rooms feature air conditioning, a flat-screen TV, a minibar, and complimentary Wi-Fi.
What recreational activities are offered at Hard Rock Hotel Cancun?
Guests can enjoy activities such as billiards, table tennis, tennis, and access to a kids' club.
What features does Hard Rock Hotel Cancun's spa include?
The spa offers a wide range of services including massages, facials, and beauty treatments.
What is the parking situation at Hard Rock Hotel Cancun?
Private parking is available on-site for free and does not require a reservation.
What are some nearby attractions to Hard Rock Hotel Cancun?
Nearby attractions include Kukulcan Plaza (2 km), Playa Delfines (2 km), and La Isla Shopping Mall (4 km).
How far is Hard Rock Hotel Cancun from the center of Cancun?
The hotel is approximately 16 km away from the center of Cancun.
What family-friendly amenities are available at Hard Rock Hotel Cancun?
The hotel offers a children's pool, a game room, a kids' club, and babysitting services.
Are there any bars at Hard Rock Hotel Cancun?
Yes, the hotel features a pool bar and a lounge bar for guests to enjoy drinks.
Is Wi-Fi available at Hard Rock Hotel Cancun?
Complimentary Wi-Fi is available throughout the property.

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